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What Our Legal Terms Mean for Your Account

Access to 77i77 map depends on your local law and eligible regions — these terms set out what we expect from you and what you can expect from us.

Account eligibility rulesWallet and payment termsJurisdiction-dependent accessAccount conduct policyData and privacy rights
77i77 map What Our Legal Terms Mean for Your Account
LEGAL CONTACT PATHS

How to Reach Us on Legal or Policy Matters

If you have a question about these terms, want to flag a policy concern, or need to request a change to your account data, our support team handles legal queries directly. Reach us through live chat in the lobby, by email, or via the in-app help section — we aim to respond to policy-related requests within one business day.

Live Chat Open the lobby on your phone or browser and tap the chat icon — our team picks up policy and account queries there first.
Email Support Send your legal or account query to our support address found in the help section. Include your registered mobile number for faster handling.
In-App Help The help section inside your account lists policy documents and lets you submit a formal request for data access or account changes.
HOW WE HANDLE THIS

Account Security, Data, and Your Rights

We take the handling of your account information seriously. Here is how we manage the key areas that matter most under our legal framework.

Data Retention

We keep your account and transaction records for as long as required by applicable policy. You can request a summary of what we hold by contacting support through the in-app help section.

Cookie Use

Our platform uses cookies to keep your session active across devices — so switching from your phone to a browser does not log you out mid-session. You can manage cookie preferences in your browser settings.

Account Security

Your account is protected by OTP verification on login. If you notice any access you did not authorise, contact us immediately via live chat so we can lock the account and investigate.

Requesting Changes

To update personal details, request data deletion, or raise a policy concern, submit a request through the in-app help section with your registered bKash or Nagad number as verification.

Common Questions About Our Legal Terms

These are the questions we hear most often about how our terms work in practice.

Access depends on your local law and the regions we currently support. Check whether using this platform is lawful in your location before opening an account — we cannot make that determination for you.

No. Your account must be funded from a wallet registered in your own name. Using another person's bKash, Nagad, or Rocket wallet is a policy breach and may result in account suspension.

Multiple accounts under different details are not permitted. If we detect duplicate accounts, both may be suspended and any pending withdrawals held pending a review of the activity.

Submit a data access request through the in-app help section. Include your registered mobile number so we can verify your identity before releasing any account information.

We post updated terms here when changes occur. Continuing to use the platform after an update means you accept the revised version — check this page periodically if you want to stay current.

Contact us immediately via live chat in the lobby. We can place a temporary lock on your account while we investigate any unauthorised access or suspicious wallet activity.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.